When the covid-19 pandemic swept the country in early 2020 and emptied doctors’ offices nationwide, telemedicine was suddenly thrust into the spotlight. Patients and their physicians turned to virtual visits by video or phone rather than risk meeting face-to-face. During the early months of the pandemic, telehealth visits for care exploded. “It was a dramatic shift…
Congress should focus on advancing value-based care by investing in proper infrastructure, incentivizing patient engagement, and supporting continuous telehealth coverage, according to the American Medical Group Association (AMGA). The organization sent a letter to congressional leaders expressing appreciation for their efforts to support healthcare providers throughout the COVID-19 pandemic. However, the letter urged leaders to improve the Medicare program…
As 2023 dawns, strategic conversations in health care are shifting away from the pandemic’s “crisis mode” to refocus on addressing long-term needs and opportunities to improve patient outcomes. Patient engagement is an area that is consistently discussed as ripe for evolution. In an ideal world, every health care provider would be focused on patient engagement…
Independence Blue Cross (Independence) has announced that it will renew its long-term value-based care contract with Jefferson Health. The provider will participate in Independence’s Total Value of Care value-based care program starting on January 1, 2023. Independence, a payer in southeastern Pennsylvania, has already been in a value-based care partnership with the non-profit health system and teaching…
Covid-19 played a pivotal role in accelerating years of digital health adoption, with the proliferation of telehealth at the forefront. According to a McKinsey report, telehealth utilization for office visits and outpatient care increased by 78 times between February and April 2020, as patients, providers and payers sought to navigate the safe delivery of healthcare…
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As 2022 unfolds, it is becoming increasingly clear that health care is at a crossroads. Do we keep reacting to crisis after crisis, potentially undermining our ability to provide consistent patient care over time? Or do we start rethinking traditional care delivery models, so they become nimbler and more attuned to our patients’ needs—the clinical…
The global pandemic spurred a rapid uptake of telehealth for nearly all health care providers and has permanently changed how health care is delivered. At present, providers and insurers are grappling with how to balance telehealth and in person care, focusing discussions around reimbursement models and logistical considerations. In this article, the authors discuss whether…
In early 2020, healthcare leaders from payers to providers to technology services providers found themselves at a crossroads—innovate or fail to care for patients. I had the privilege recently of joining a virtual roundtable with a group of healthcare leaders to talk about the transformation of patient care, engagement and outreach. The panel focused on…
The COVID-19 pandemic has heralded in a new era of patient engagement technology and utilization, with healthcare organizations reporting new levels of patient portal, mobile app, online health information gathering, and digital health insurance card use, CHIME described in its 2021 Digital Health Most Wired report. These trends in patient engagement and experience of care come…