As 2023 dawns, strategic conversations in health care are shifting away from the pandemic’s “crisis mode” to refocus on addressing long-term needs and opportunities to improve patient outcomes. Patient engagement is an area that is consistently discussed as ripe for evolution.
In an ideal world, every health care provider would be focused on patient engagement right now. The benefits of this work are clear. Engaged patients tend to have better health outcomes, are more likely to keep their chronic conditions under control, have fewer unnecessary hospital visits, and can identify serious illnesses earlier to receive treatment faster. In addition, treatment is usually more cost effective for patients who are involved in their care versus those who do not keep up with routine appointments and preventive services.