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Provider Perceptions of Pharmacists in Primary Care–Based Accountable Care Organizations

April 7, 2021Tina Joseph, PharmD, BCACP , Genevieve M. Hale, PharmD, BCPS, BCCP, CPh , Cynthia Moreau, PharmD, BCACP, CPhNo CommentsAJMCPhysician Engagement & Education,ACO Growth and Expansion,Pharmacy Services

Clinical pharmacists are in an ideal position to manage multiple aspects of patient care within value-based care models. In 2015, Nova Southeastern University College of Pharmacy founded the Accountable Care Organization Research Network, Services, and Education (ACORN SEED), a team of pharmacy practice faculty dedicated to using innovative approaches to patient care while providing unique learning experiences for pharmacy students by partnering with primary care–based accountable care organizations in the South Florida region. In this article, we describe our experiences with ACORN SEED, addressing provider perceptions and creating methods to overcome several challenges to clinical pharmacist integration, including (1) providing value, (2) collaborative practice, and (3) workflow disruption. Overcoming these challenges is critical for organizations aiming to expand pharmacist integration to improve patient outcomes and reduce health care costs.

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: ACORN SEED, Burnout, Chronic Care, Collaboration, CPAs, patient experience, physician Satisfaction, Primary Care, Provider Education, Quality Reporting, Workflow, Workflow Disruption

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