For MercyOne, digital social determinants of health screening was a clinician-led pursuit. When the Iowa-based hospital and clinic system began screening for social risk factors in 2017, its leaders were responding to pushes from providers who noted the role these factors play in overall patient health. “We’d heard from our providers that health-related social needs…
Person-centered care is a framework that healthcare payers and providers use to ensure care plans address the full spectrum of health-related needs that members face, including medical, behavioral, and social determinants of health (SDOH). In contrast to other models of care, a person-centered approach to care recognizes that each member deserves a care plan that…
COVID-19 pandemic fatigue has many people seeking a return to normalcy. But health care needs a new normal—one that achieves better health outcomes for more people. Wishing for a return to health care’s old normal is like driving into a long tunnel hoping for a U-turn that takes you back to where you started. Multiple…
As we look toward brighter days post-pandemic, we would be remiss to not reflect on how COVID-19 has challenged healthcare providers, both clinically and financially. While COVID-19 infections have declined, providers have learned from the turbulence of the past year that being prepared to think strategically about their business is critical to providing affordable, quality…