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Value-based care represents one of health care’s most important transformations, driving hospitals and health systems to focus on outcomes that truly matter. To succeed in this model, organizations must track and improve their performance metrics continuously, making data health care’s most valuable currency. It is the foundation for improving patient care, reducing complications, and optimizing resource allocation. Yet despite the growing volume of performance metrics being collected, a critical gap persists: This data rarely reaches the clinicians who need it most, at the moment they need it.
Value-based care has established the right goals. How performance data flows through health care organizations, that is where we are falling short. While a handful of stakeholders understand institutional performance metrics and quality benchmarks, this knowledge rarely reaches clinicians providing direct care in an actionable form. Take a typical quality standard document: three or four pages of dense regulatory language that ultimately require just a handful of concrete actions by a clinician. The care itself might be straightforward. But the infrastructure surrounding it obscures what matters most at the point of care. Administrative staff become fluent in the specialized language of performance metrics, while frontline clinicians often remain unsure how institutional benchmarks translate into their daily decisions. The data exists, but it is trapped in dashboards and quarterly reports rather than embedded in clinical workflows.