Equity in service delivery: When patients don’t speak your language

October 10, 2021Garrett SchmittNo Commentsaccessibility, equity, HIPAA, interpretation, interpreters, language, language differences, patient communication, SDOH, service delivery, Specialized Interpretation Services, translation management

When I was in third grade, I fell off the jungle gym and cut my chin. I was bleeding a lot, so I was rushed off to the hospital, where they gave me stitches. What was unusual was that we were in Taiwan, in a small town where nobody spoke English. When I got to…

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