Who is Generation C and how will healthcare adapt to meet their expectations?

October 17, 2021Garrett SchmittNo Commentsconsumers, Coronavirus, COVID, COVID-19, COVID-19 pandemic, Generation C, Generation Covid, pandemic, patient access, Patient Engagement, patient experience, patients, payments

While the term “Gen C” was first introduced circa 2012 by futurist Brian Solis as a way of describing a generation of connected consumers defined not by their age, geography, or income but by their hyper-connected, mobile-first mentality, it’s increasingly being used to describe post-pandemic-born babies. It’s also been applied to the mindset and expectations…

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