Programs that address patient self-management, community-based care, social isolation, and affordability in healthcare are going to be front and center as the medical industry shifts to a consumer-centric model, according to CVS Health.
In its Health Trends Report 2020, CVS Health outlines just how the medical juggernaut is designing a holistic consumer experience, leveraging its vast web of healthcare offerings to create a healthier population.
“Change is a constant in health care, but the past years have seen those changes come at a clip,” CVS Health wrote in the report. “Smart technology has opened the floodgates of medical data and its possibilities for more personalized care. Health care leaders have also met a powerful ally in the empowered consumer, more willing than ever to take charge of their own health and wellness, and at the same time, demanding to be better informed about how they can achieve the best results.”