

Good data is the lifeblood of good healthcare. Ensuring the right information is available to the right care team members at the right time is essential to delivering high-quality care.
Two recent trends in healthcare are underscoring this fact.
The first, unavoidably, is artificial intelligence. It is critical to have clean and well-governed to make AI trustworthy and useful. The second is accountable care, where rock-solid datasets are required to help provider organizations reach their value-based reimbursement goals.
We spoke recently with Joanna Engelhardt, vice president of product management at Health Gorilla, a vendor of infrastructure and APIs designed to access patient data securely and comply with CalHHS DxF and TEFCA – where the company also serves as a qualified health information network.
Engelhardt has more than 15 years of experience with electronic health records, ambient clinical documentation, coding and value-based care at companies, including athenahealth, Nuance/Microsoft and Agilon Health.
She offers a fresh perspective on the future of health information management, practical AI in care delivery and building product teams that deliver outcomes, not outputs. Here’s what she had to say about the importance of data quality.