Findings From a Commercial ACO Patient Experience Survey

April 7, 2021Garrett SchmittNo CommentsConsumer Assessment of Healthcare Providers and Systems, HMOs, PPOs

Accountable care organizations (ACO) emerge each year aiming to improve care quality while controlling rising health care costs. This cross-sectional study examined whether ACO arrangements within a Preferred Provider Organization and a Health Maintenance Organization (HMO) effected patient experience. A modified Consumer Assessment of Healthcare Providers and Systems ACO survey was used to assess care…

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