Doctors and health care organizations know the importance of social factors in determining patients’ health outcomes, but they often are frustrated by their inability to securely exchange this information in electronic form and integrate it into patients’ electronic health records.
CyncHealth, which comprises the state health information exchanges (HIEs) for Nebraska and Iowa, began taking steps in 2020 to address that problem. CyncHealth partnered with Unite Us, a technology company that builds networks of health and social service providers, to provide behavioral and social health information on the HIEs. Medical Economics® sat down recently with Jaime Bland, D.N.P., RN, president and CEO of CyncHealth, to learn more about the program. The following transcript was edited for length and clarity.