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Achieving value-based care goals remains a difficult challenge for many providers who also are trying hard to provide equitable care. Pathways Health Partners, an accountable care organization that works with more than 280 providers across multiple clinical specialties, works with organizations to address these issues.
THE PROBLEM
“Ensuring access to patient records in real time, regardless of where patient care is delivered, was an ongoing hurdle for our organization,” said Ricardo Matos, CIO at Pathways. “It was a significant limitation with regard to our providers making timely, informed care decisions.
“And we knew from our experience working with partners over the years that trying to locate discharge documents is any practice manager’s least favorite task,” he continued.
However, without real-time access to patient data, providers in the network were limited in understanding more fully the interventions that could make the greatest impact.
“We also needed more immediate healthcare data to improve quality measures reporting and achieve the Centers for Medicare & Medicaid Services mandate that all Medicare beneficiaries be covered by value-based care models by 2030,” he explained.