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In healthcare, value-based care has become a familiar goal – improving outcomes while using resources more responsibly. Yet as organizations shift from fee-for-service (FFS) reimbursement to value-based arrangements, a critical gap persists between intent and execution. Much of the focus remains on incentives and contract structures, while far less attention is paid to the operational foundation required to make these models work day to day.
In our 2025 provider survey, nearly two-thirds of respondents said value-based analytics are essential to their future, yet more than half cited data quality and interoperability as persistent barriers. This disconnect highlights how value-based ambitions remain constrained by operating models designed for an FFS environment.
The lesson is straightforward: incentives alone do not deliver value. Changing how providers are paid does not automatically change how care is delivered. The real opportunity lies in redesigning operations to reflect how care is delivered today, not how it was reimbursed in the past. When organizations evolve their operating model, rather than focusing solely on incentives, value-based care becomes achievable instead of aspirational.