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Many health systems seem to be waiting for the tide to shift to value-based care before adopting technology that will support new payment models. But waiting to invest could put health care organizations at risk of falling behind.
Executive summary
WHAT kinds of technology are health systems investing in, and do investments vary depending on whether they have more payments based on quality and value?
To answer this question, Deloitte researchers analyzed data from approximately 4,500 US hospitals between 2012 and 2016. Two notable findings emerged:
- Hospitals with more payments based on quality and value were more likely to adopt technologies for population health and care coordination, data aggregation and management, and reporting and analytics.
- Few hospitals have been investing in patient and provider engagement technologies or core applications that support operational and financial aspects of their business (such as supply chain management and revenue cycle management). For these kinds of technologies, we did not see differences in adoption based on the share of payments based on quality and value.