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The Covid-19 public health emergency (PHE) prompted an industry-wide shift in healthcare delivery. Most notably, virtual care technologies that were slowly gaining traction pre-pandemic skyrocketed, and now, most healthcare provider organizations offer some form of virtual care.
But, with the withdrawal of the PHE declaration in May, the urgent need for deploying telehealth-enabled care services has declined. Thus, healthcare providers are focused on the next step in the evolution of their virtual care strategy. This involves a growing focus on interoperability as virtual care becomes more complex.
“More and more today, a telehealth system needs to be much more than just video,” said Anand Nathan, co-founder and chief product officer at AmplifyMD, an integrated virtual care solution. “It needs to be really coordinating workflows and managing data flows to be able to do a lot more and allow physicians to be free in terms of their ability to work in multiple health systems at the same time and deliver care.”
Virtual care interoperability provides numerous clinician and patient benefits, including an enhanced telehealth experience. But, to reap these benefits, healthcare provider organizations must not only understand virtual care interoperability and hurdles to implementation but also keep interoperability top of mind when selecting a technology platform.