The saying “you cannot manage what you cannot measure” applies to all aspects of healthcare delivery, but it is especially true in value-based care. After all, payers, providers, and the patients they care for need to know what high-value care looks like at an individual level – and how it can be applied at the population level.
Delivery and technology infrastructure. All too often, data is captured in disparate systems, forcing administrative staff – or, worse, physicians and nurses – to find the right diagnostic and billing codes that apply to each episode of care. It’s no wonder that this leads to further frustration from overburdened staff who are forced to enter the same information in many places in multiple formats simply to meet reporting requirements.
This does not have to be the case. With the right technology operating behind the scenes, provider organizations can “translate” clinical documentation into the proper data format for various administrative needs, saving time and resources while at the same time improving the accuracy of those codes captured. Organizations also benefit from a normalized data set that can be readily analyzed, allowing for data-driven decision support at the point of care as well as more informed business planning. When this happens, data and technology evolve from an obstacle to an enabler of value-based care.