According to a report from Vizient and its subsidiary Kaufman Hall, strategies aimed at delivering value-driven experiences are seen as critical to enhancing patient loyalty and maximizing impact, according to a recent survey.
Yelena Bouaziz, principal, intelligence, Vizient, explained healthcare IT solutions are vital for transforming patient access and fostering a seamless, efficient healthcare system.
“Success hinges on understanding diverse patient needs and tailoring solutions accordingly, leveraging virtual health options, telehealth capabilities, and digital tools like patient portals, online scheduling, and health tracking apps,” she said.
She pointed out innovations including geo-mapping and social determinants data to drive targeted strategies such as mobile clinics for underserved areas.