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Accountable care organizations have been around in Medicare for more than a decade, generating more than $22 billion in savings and giving back more than $8 billion to the Medicare Trust Fund. But a handful of ACOs has consistently been at the top of the list of top savers, including Millennium Physician Group and Palm Beach ACO, both in Florida, and Privia Health, a physician enablement company based in Northern Virginia. Leaders of those ACOs shared their pearls of wisdom at the NAACOS Fall 2023 Conference.
Two consistent themes were: Improving patient access to care and engaging physicians.
Patient Access to Care
Palm Beach ACO stressed improved access to care, which includes more preventive care, more urgent care, and more chronic disease management. “You see patients in the little building, you keep them out of the big building,” said David Klebonis, the ACO’s chief operating officer. Palm Beach consistently has 40 percent fewer preventable ER visits than their peers.