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During a Sept. 17 panel discussion, Susannah Bernheim, M.D. , M.H.S., chief quality officer and acting chief medical officer with the CMS Innovation Center, described how CMS alternative payment models are evolving to include patient-reported measures.
Bernheim, who was previously senior director of quality measurement at the Yale-New Haven Hospital Centers for Outcomes Research and Evaluation (CORE), was speaking at an Agency for Healthcare Research & Quality meeting about bringing patient-reported experience measures (PREMs) and patient-reported outcome measures (PROMs) into value-based care.
PREMs such as the Consumer Assessment of Healthcare Providers and Systems (CAHPS) are fairly widely used to capture a patient’s experience of an episode of care during an encounter with a health system. They are already widely used in value-based care. PROMs, much less widely used, measure the patient’s health and well-being. They seek to answer the question: Is the patient actually getting better after the care they have received?