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Complex patient populations require thoughtful and comprehensive health care, especially when it’s being delivered by accountable care organizations (ACOs) working within a complex array of reimbursement and delivery regulations. During a session of the National Association of ACOs (NAACOS) Fall 2025 Conference, speakers shared their strategies, suggestions, and policy wish lists for caring for these special populations in the ACO context.
“Years ago, when folks criticized accountable care, it was always saying, ‘You care for the healthiest beneficiaries in the Medicare population,’ and that’s frankly not true,” said panel moderator Aisha Pittman, senior vice president of government affairs at NAACOS. “We wanted to bring together our members that are caring for more complex populations or patients in rural settings, or bringing safety-net providers and their populations into accountable care, to highlight strategies and barriers to caring effectively for these populations.”