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The COVID-19 pandemic compressed a decade of healthcare transformation into mere months.
Healthcare leaders have been challenged with rethinking every aspect of the business, from how care is delivered to planning for the workforce needs of the future. At the same time, consumers continue to be a driving force in shaping healthcare’s mission. Today’s healthcare consumer wants an affordable, accessible and personalized experience, in which healthcare providers match the right procedures, drugs and devices to a patient’s individual needs.
This confluence of events has placed even greater pressure on healthcare organizations to deliver high-quality service, but at a lower cost and on a patient’s terms. As we continue down the value-based care path, one overlooked opportunity is the redesign of the healthcare supply chain.