Often in healthcare, it’s very important to be able to document information and insights that experts and leaders already knew before the research was done. That certainly seems to apply in this instance, in which a study has been published in the July issue of the American Journal of Managed Care that confirms that complex care management is having a significant positive impact on both clinical and financial outcomes in accountable care organizations participating in the Next Generation (Next Gen) ACO program. Indeed, the study has found that complex care management has resulted in a 21-percent reduction in hospitalizations and a 22-percent reduction in costs. And yes, that’s very meaningful, particularly given how difficult it is to change the dynamics of care and cost in patient care delivery.