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The shift toward value-based care (VBC) is increasingly taking hold in health care as practices continue to face challenges with stagnant fee-for-service reimbursement rates and medical cost inflation.
To succeed in a VBC environment, practices must adopt patient engagement as a foundational capability. Better patient engagement not only helps keep patients healthy and from needing higher-cost care or hospitalization, but also builds loyalty, helps meet quality measures, and reduces risk. In this article, we explore why patient engagement is critical to VBC success and discuss steps to engage patients digitally for effective care management.